Hippo Bottles Privacy policy

Last updated: 24th September 2020

Hippo Bottles ("us", "we", or "our") operates http://www.hippobottles.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practises with regards to your personal information, please contact us at sales@hippobottles.co.uk.

When you visit our website http://www.hippobottles.com (the “Site”), and more generally use any of our services (the “Services”, which include the Site), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

We are providing this privacy notice in compliance with the EU General Data Protection Regulation (GDPR) which became effective 25th May 2018.

Please read this privacy policy carefully as it will help you understand what we do with the information we collect.

 

Information Collection

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You. We collect names; email addresses; billing addresses; debit/credit card numbers; phone numbers; contact data; and other similar information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit/debit card number), and the security code associated with your payment instrument. All payment data is stored by PayPal. You may find their privacy notice link here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information. 

 

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

We will only keep your personal information for as long as it is necessary for the purposes laid out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than two years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information. 

 

Communications & Usage

We use personal information collected via our Site for a variety of business purposed as described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on to each purpose listed below.

We use the information we collect or receive to:

Request feedback. We may use your information to request feedback and to contact you about your use of our Site.

To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions and policies.

To respond to legal requests and prevent harm. If we receive a legal request, we may need to inspect the data we hold to determine how to respond.

To protect our services. We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention).

Fulfil and manage your orders. We may use your information to fulfil and manage your orders, payments, returns, and exchanges made through the Site.

To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.

To respond to user enquiries/offer support to users. We may use your information to respond to your enquiries and solve any potential issues you might have with the use of our Services.

For other business purposes. We may use and store this information in aggregated and anonymised form so that it is not associated with individual users and does not include personal information. We will not use identifiable personal information without your consent.

We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests. 

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a court order, or legal process.

More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any sale of company assets, financing or acquisition of all or a portion of our business to another company.

 

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

 

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Although we do our best to protect your personal information, transmission of personal information from and to our Site is at your own risk. You should only access the Site within a secure environment.

 

Changes To This Privacy Policy

This Privacy Policy is effective as of 24th September 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us via the form on http://www.hippobottles.com or email sales@hippobottles.co.uk or by post to:

Hippo Bottles

Unit J2, Deseronto Trading Estate

St Mary’s Road

Langley

SL3 7EW

UK